Posts Tagged ‘car insurance quotes’

Considering Customer Satisfaction Rates When Looking at Car Insurance Quotes

Friday, February 5th, 2010

Looking online for car insurance quotes is a great way to save money on premiums. As car insurance costs are a significant part of many motorists’ budgets, looking for a better deal simply makes sense. However, buyers should beware when looking at coverage online. While a low car insurance rate is certainly an important part of buying a policy, it’s also important to work with a reputable company that will provide adequate protection for you and your vehicle. Unfortunately, looking at coverage levels isn’t enough. Customer satisfaction rates are an important detail to consider while shopping.

Customer satisfaction rates (and better yet, actual written reviews) can let you know how a car insurance company will handle claims and other service issues, which will be important if you’re ever involved in an accident or other type of incident. Companies with high ratings generally have a good history of keeping well-run customer service departments and dealing with issues quickly. They tend to do whatever they can to keep satisfaction high, and this can include matching competitors’ rates, working with drivers to keep rates low after an accident or citation, and running easy to access websites with access to critical insurance documents.

You might wonder how accurate customer satisfaction surveys actually are. In many cases, it depends on who’s running them. You can’t really trust information coming directly from the company you’re buying insurance from, since they’ve got a vested interest in keeping their satisfaction rates high and may sometimes use dishonest methods to inflate the statistics. Do a Google search for the name of the company that you’re considering and read about other drivers’ experiences with that company. If you’re seeing a lot of negative press and customer service horror stories, it may be worth a few extra dollars a month to obtain your car insurance from a more trustworthy company. On the other hand, if you find consistently good reviews, you should certainly consider a switch.

Just because a company offers a low cost for car insurance coverage, don’t assume that they will come through on payouts, or that insurance agents will be easy to deal with. Researching the company that you’re buying insurance from is very important, and looking at customer satisfaction rates are a good first step. Be cautious and don’t wait until after you’ve signed up for a new car insurance policy to do some researching. Taking a look at a prospective insurer now can save you quite a bit of hassle down the road, and in the long term, you will be much happier with your coverage.

Ontario Experiences Decrease in Car Insurance Quotes

Wednesday, October 28th, 2009

According to Kanetix, a major Canadian car insurance marketplace website, the cost of Ontario car insurance quotes has fallen by about 2.8 percent in the last year. Before Ontario drivers begin celebrating, though, they should be aware that in this case, the reasons for the decrease are a bit more complex than a simple decrease in insurance costs. Changes in consumer habits and people looking to save more money on car insurance have likely driven the drop in car insurance rates, rather than more forgiving or competitive insurance companies.

One of the possible reasons for the decrease is the high level of unemployment in the Ontario area for younger drivers. Younger drivers, especially males, tend to have higher car insurance premiums, as they’re one of the most risky groups for insurance companies to insure. Incidences of accidents tend to be high among this group of drivers. The unemployment rate may indicate that young drivers are simply unable to afford cars and car insurance. Their driving less leads to less accidents, and therefore car insurance claims, resulting in the overall drop in car insurance rates. Unfortunately, this also means less drivers on the road — a bad thing for car insurers. This means they’re insuring less vehicles and taking in less money overall.

Drivers are also taking advantage of various options to lower the premiums on their existing policies. For instance, older cars tend to cost less to insure as their value goes down. Ontario drivers are holding onto their cars for longer, and taking advantage of optional discounts. They’re also lowering the amount of car insurance coverage they pay for. The average cost of car insurance therefore goes down, but so does the amount of coverage being provided by an auto insurer. This doesn’t do much for drivers, though it does show that the insurance companies have taken a hit during the current recession. Car insurance companies handle losses in revenue several different ways, but generally tend to offer lowered, more competitive car insurance quotes to customers. Though this hasn’t showed up in the current numbers, it may be possible a ways down the road.

Even though the current insurance decrease may be misleading, drivers can often negotiate lower premiums by speaking with their car insurance representatives. By doing comparison shopping online beforehand and pointing out a good driving record to insurance reps, Ontario consumers can often cut huge percentages off of monthly payments. Ultimately, it’s down to the individual driver to get lower rates, but the current decrease does show that insurance companies may be more open to negotiation of car insurance quotes, and to keeping premiums low for safe drivers around Ontario and around the country.

Will Personal Bankruptcy Affect My Auto Insurance Rate?

Thursday, November 20th, 2008

Will personal bankruptcy affect your auto insurance rate? The quick answer is yes. If you file for chapter 7 or chapter 13 bankruptcy, you will likely have to pay higher auto insurance premiums. But the amount of the increase will depend on the car insurance company and your personal situation.

If you currently have cheap auto insurance and you declare bankruptcy, your premium will not suddenly skyrocket. The auto insurance company will be unaware of your bankruptcy, unless you request a review of your policy or if you buy a new car. So, you obviously don’t want to volunteer the information to your auto insurance company, or give them any reason to review your policy. You should wait as long as possible before purchasing a new car or requesting a policy review, so your rates don’t go up sooner than they have to.

The only way the bankruptcy will affect your rates is when you actually do shop for auto insurance quotes. The bankruptcy will appear on your credit report, and therefore result in a higher auto insurance quote than if you had good credit.

But, good credit is not the only determining factor when getting an auto insurance quote. Other factors such as driving history, type of car, where you live, etc. weigh just as heavily. So, while the bankruptcy will have an affect, it will not be the only variable. Its also important to note that car insurance companies are also not allowed to deny you insurance because of a bankruptcy.

The best advice is to hold on to your old car and continue with your current policy as long as possible.

Industry News: Pay-As-You-Drive Car Insurance

Wednesday, November 19th, 2008

A new concept that some auto insurance companies are offering is the Pay-As-You-Drive (PAYD) option. The PAYD option allows people to pay sliding rates, based on how much they use their car. For example, a person who drives ten miles per week will pay considerably less than someone who commutes fifty miles each and every day. In essence, the person who drives less will have cheaper car insurance.

The car insurance company marks the mileage from your odometer, and then tracks your driving for a set period of time, based on their specific policies. Your premium is then based on the amount of miles you drive. Each auto insurance company has a different mileage level, so check with the company to determine if you would qualify for the PAYD option.

This PAYD option began in Europe and is now available in approximately 34 states. Not all insurance companies offer this option, but it is increasing in demand as people opt for public transportation, bicycling or carpooling due to rising fuel costs.

The PAYD auto insurance option also has other positive effects. For one, the environment will benefit and there will be less pollution. Secondly, with fewer cars on the road, there is less chance for accidents. And finally, drivers will not only enjoy cheap car insurance, they will also spend less on gasoline and auto maintenance.

Again, this is a very new concept to the American auto insurance industry, so it is not available from all car insurance companies right now. But it seems to be gaining in popularity, as it is a usage-based auto insurance policy, and fair to all drivers.